Montana Office of Tourism
2010 Montana Governor's Conference
on Tourism and Recreation
2010 Montana Governor’s Conference on Tourism and Recreation
Dates: April 8-9, 2010
Location: Red Lion Hotel, 20 N. Main Street, Kalispell, MT 59901, 406-751-5050, FAX 406-751-5051, www.redlion.com/kalispell
Conference Agenda (Preliminary Agenda Subject to Change)
All Conference activities take place at the Red Lion Hotel Kalispell unless otherwise noted.
Wednesday, April 7, 2010
2-8 pm Conference Registration - Room: Registration Desk, Exhibitor’s Area
2-6 pm Sustainable Tourism Workshop - Trainers: Heather Burdette, Yellowstone Business Partnership, Deb Friedel, Delaware Parks North, Beth Pratt, Xanterra/Yellowstone National Park Lodges; Room: TBD
2-6 pm Train the Trainer Workshop – “Passport to Service” Customer Service Training Program – Trainer: MT Superhost; Room: TBD
6-7 pm Traditional Games Demonstration/Participation Event – Trainers: International Traditional Games Society Trainers DeeAnna Leader, Dyani Bingham, Robert Thompson; Room: TBD
7-10 pm Welcome Reception: Glacier National Park Centennial Event/Activities - Room: Grand Ballroom and Exhibitor’s Area
Thursday, April 8, 2010
7 am Conference Registration - Room: Registration Desk, Exhibitor’s Area
8:30-9:45 am Welcome and Feature Presentation: Brand U: Leadership for Sustainable Tourism - Presenter: Randy Morgan, Morgan Systems, Intl, Boise, ID; Room: Grand Ballroom
9:45-10:30 am Refreshment Break - Room: Exhibitor’s Area
10:30-11:45 am Concurrent Break-Out Sessions & Field Trip
- Montana Brand Implementation - Presenters: Panel; Room TBD
- Montana Tourism Sales Intensive - Presenter: Stuart Ellis-Myers, Uniquely Speaking, Inc.; Room: TBD
- Success with Montana’s International Markets - Presenters: Panel; Room: TBD
- Where’s the $ for Tourism-Related Projects? - Presenters: Panel; Room: TBD
- Sustainable Tourism Workshop (cont’d from Wed. pm workshop) - Trainers: Heather Burdette, Yellowstone Business Partnership, Deb Friedel, Delaware Parks North, Beth Pratt, Xanterra/Yellowstone National Park Lodges; Room: TBD
- Lone Pine State Park Field Trip (requires pre-registration, 30 person limit, transportation provided) - Location: Lone Pine State Park, Kalispell, MT
11:45-12:15 pm Bus Transport to Lunch at Hilton Garden Inn
12:15-1:30 pm Montana Grown Luncheon – Location: Glacier Ballroom, Hilton Garden Inn
1:30-2:00 pm Bus Transport to Red Lion Hotel
2:15-3:30 pm Concurrent Break-Out Sessions & Field Trip
- Montana Brand Implementation - (Repeat of 10:30 am session)
- Montana Tourism Sales Intensive - (Repeat of 10:30 am session)
- Success with Montana’s International Markets - (Repeat of 10:30 am session)
- Where’s the $ for Tourism-Related Projects? - (Repeat of 10:30 am session)
- Sustainable Tourism Workshop (cont’d from Thurs. am workshop) - Trainers: Heather Burdette, Yellowstone Business Partnership, Deb Friedel, Delaware Parks North, Beth Pratt, Xanterra/Yellowstone National Park Lodges; Room: TBD
- Lone Pine State Park Field Trip (requires pre-registration, 30 person limit, transportation provided) - Location: Lone Pine State Park, Kalispell, MT
3:30-4:15 pm Refreshment Break - Room: Exhibitor’s Area
4:15-5:30 pm Concurrent Break-Out Sessions & Field Trip
- Getting The Most From Your Media Dollars – Presenters: Panel; Room: TBD
- Employee Engagement – Presenter: Wendy Samson, FutureSync, Intl, Billings, MT; Room: TBD
- Montana Travel Trends – Presenters: Institute for Tourism & Recreation Research Staff, University of Montana, Missoula, MT; Room: TBD
- Indian Country Cultural Tourism Opportunities – Presenters: Panel; Room: TBD
- Sustainable Tourism Workshop (cont’d from Thurs. early pm workshop) - Trainers: Heather Burdette, Yellowstone Business Partnership, Deb Friedel, Delaware Parks North, Beth Pratt, Xanterra/Yellowstone National Park Lodges; Room: TBD
- Conrad Mansion Field Trip (requires pre-registration, 30 person limit, transportation provided) - Location: Conrad Mansion National Historic Site, Kalispell, MT
5:30-7 pm Socializing Reception – Room: Exhibitor’s Area
7-9 pm Montana Tourism Awards Banquet – Room: Grand Ballroom
9-10 pm Entertainment – Singing Sons of Beaches, Flathead Valley, MT
Friday, April 9, 2010
7 am Conference Registration - Room: Registration Desk, Exhibitor’s Area
8:30-9:45 am Feature Presentation: Suzanne Cook, Vice President for Research, US Travel Association, Washington, DC – Room: Grand Ballroom
9:45-10:30 am Refreshment Break - Room: Exhibitor’s Area
10:30-11:45 am Concurrent Break-Out Sessions & Field Trip
- Getting The Most From Your Media Dollars – (Repeat of Thurs pm session)
- Employee Engagement – (Repeat of Thurs pm session)
- Montana Travel Trends – (Repeat of Thurs pm session)
- Indian Country Cultural Tourism Opportunities – (Repeat of Thurs pm session)
- Glacier National Park Through the Years – Presenter: Deirdre Shaw, Glacier National Park Archivist/Historian, West Glacier, MT; Room: TBD
- Conrad Mansion Field Trip (requires pre-registration, 30 person limit, transportation provided) - Location: Conrad Mansion National Historic Site, Kalispell, MT
11:45-12:15 pm Bus Transport to Lunch at Hilton Garden Inn
12:15-1:30 pm Montana Grown Luncheon & Conference Closing– Location: Glacier Ballroom, Hilton Garden Inn
1:30-2:00 pm Bus Transport to Red Lion Hotel
For more conference details, click on the links below:
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